Mobile Access Banking
Access your online accounts through your cell phone or other compatible mobile device!
Check your balances, make transfers, schedule bill payments and more at any time.
Click on a link below
How do I sign up for Pilgrim Bank Mobile Banking?
You must first be a Pilgrim Bank Online Banking customer. Access your online banking account through our website (top right of every page). Go to Account Services > Mobile Access. Follow the instructions to allow Mobile Access. Then, using your phone, download the free app “PilgrimBankMobileAccess” from Apple Store, ITunes, Google Play or etc.
What does Mobile Access let me do?
Mobile Access allows you to access your online accounts through your cell phone or other compatible mobile device anywhere you have mobile data service coverage. Check your balances, make transfers, schedule bill payments and more at any time.
How does Mobile Access work?
After downloading the application from our secure site (via your Online Banking account, as explained above) and installing it on your phone, the software will reside directly on your mobile phone. Once installed, Mobile Access will allow you to perform most of the same important functions that you conduct online today through the Internet-version of Online Banking.
Mobile access also lets you send secure messages to us, just like you can from the Message Center within Online Banking today.
Will Mobile Access work on my phone?
You must have a compatible mobile phone and data service. Mobile Access can be used on nearly all of the following devices: Blackberry, Windows Mobile (also called Windows Smartphones), PALM operating system devices (i.e., Treo) and Java-based mobile devices.
For a detailed list of all supported mobile device models, please call the bank. If you phone isn’t listed here, check back often. We’re always adding new models!
If you already use your phone for e-mail or accessing the Internet, you probably have the necessary data service. But if you are unsure, call your mobile service provider to ask if data services are part of your current plan. Make sure to note any additional fees that your carrier might charge for data services as well. This is also a good time to insure that you can install software on your mobile device.
Can I use Mobile Access to schedule payments?
Of course! Viewing past bill payments and scheduling future payments is one of the most powerful features of Mobile Access. You’ll be able to see any payments that you previously scheduled through Online Banking and schedule payments to any existing payees.
It is secure?
Absolutely – Mobile Access is just as secure as our Internet-based service. Anything you do while logged onto Mobile Access is encrypted by industry-standard SSL encryption preventing cell phone “scanning” or other attempts to eavesdrop. The integrated secure message system is further protected from spamming, spoofing or phishing.
Help – I Lost My Phone!
If you ever lose your phone, log on to the Internet-version of Online Banking and change your password immediately. If you don’t have easy access to the Internet, you can call us for assistance in changing your password. Please monitor your accounts closely and notify us immediately if you believe that unauthorized transactions have occurred. Make sure to also report the loss of your phone to your mobile provider as soon as possible and ask them to disable the old phone.
Once you have a new phone or mobile device, simply re-install Mobile Access.
Can I deposit checks using my phone?
Deposit any type of check anywhere, anytime using your smart phone! For more info, click here.